A preliminary report of investigative findings will be prepared for claims or litigation support, on request, within 24 hours of the time the activity is complete. Complete telephone and fax communications will be maintained at the request of Claims or Litigation to keep them properly informed.

A complete report including photographic evidence and copies of supporting documentation will be provided within 10 working days. Electronic submission of all reports is an option. All our photos are in digital format and are available by request on CD ROM.
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